Growth at Tactive

We offer opportunities
to learn & grow

The cultivation of a human resource centric environment has been reflected in the quality and performance of
Tactive on the global stage. The culture of growing together keeps us going beyond boundaries.

Culture at Tactive

We practice values that are a ladder to improvement

Our Culture reflects our core values and helps us deliver quality work and create value for our customers, employees and stakeholders and makes us stronger together.

Ownership

We achieve our goals by practising extreme ownership, looking beyond limitations, where everyone takes initiative and accountability for their work.

Empowerment

We practise empowerment by providing responsibility and freedom across the organisation. We encourage collaborative decision making and quickly learning from the results of action.

Quality & Cost Consciousness

We believe in accelerated growth, making more from less while focussing on quality and impact validated decisions – both for our customers and ourselves.

Speed

The name of the new game is Speed. We play this game by being agile, action oriented and delegation with clearly defined targets and accountability using agile scrum methodologies.

Customer Centricity

We believe that our customers are our first and last investors. We aim for positive customer delight by putting the customer at the centre of everything we do.

Team Spirit

We believe in collective winning. Teams are structured to enable collaborate across all functions. We ensure that we have fun, because a team that plays together, stays together.

Passion

The company’s purpose has been the same since its inception - to change the construction industry for better – one project at a time. At the end of each day, we are happy that our customers are able to sleep peacefully knowing that their projects and company is under control.

Care for each other

50% of the people at our company have stayed with us for more than 10 years. Positive relationships amongst ourselves, empathy and family-like caring environment makes us care for each other.

Current Openings

Exp: Bachelor’s/ Master’s degree in related field with 2 To 3 Years of experience

Skills

  • Excellent communication (verbal and written), team management skills, time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling. multiple projects simultaneously.
  • Should have excellent Analytical and Logical Reasoning Skill.
  • Good experience in handling customers in support environment.
  • Excellent ability to learn and articulate software-related and technical concepts.

Responsibilities

  • Provide support to assigned global clients or global client facing teams for resolving queries, troubleshooting technical issues, and coordination with backend teams.
  • Gather the required information necessary in order to best handle customer software and technical inquiries.
  • Work closely with customers to understand their needs & deliver a quality customer experience.
  • Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.
  • Perform investigation/troubleshooting/debugging of reported problems/issues.
  • Execute bug fixes and enhancements per tickets raised on the Helpdesk system.
  • Ensure L1 or L2 Support via Phone, Email, Ticketing Systems.
  • Cultivate and support good development practices in the team.
  • Work with Dev Manager and Product owner to determine priorities of work items.
  • Lead client throughout implementation and support phases.
  • Evaluate customer s business requirements, needs, and objectives.
  • Prepare system design documentation and provide direction to customers and support executives on which part of ERP should be implemented first.
  • Perform daily activity reporting against plans and schedules.
  • Provide Issue based resolution for customer centric problems and difficulties.
  • Evaluate and understand the customizations level required during the ERP implementation.

Exp: Bachelor’s degree or equal demonstrated academic qualification with 1-3 years of experience in ERP implementation.

Skills

  • Excellent communication (verbal and written), team management skills, time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously.
  • Should have excellent Analytical and Logical Reasoning Skill.
  • Must have strong domain and operations experience in ERP implementation.

Responsibilities

  • Setting up the ERP in client company.
  • Client Visit & their Site visit to standardize the adaptation process.
  • Data configuration & updating in ERP system from back end/front end.
  • Identifying Business critical requirements and reporting it.
  • Preparing Implementation Schedule and updating the progress.
  • Successful Implementation of ERP based on client process.
  • Identifying, reporting & resolving Bugs.
  • Publishing the latest Hotfix.
  • Day to day coordination with clients on ERP related requirements.
  • Documentation of the commination happened with the client.
  • Train client technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same.
  • Continuously monitor, track, report, and govern the ERP Implementation projects.
  • Provide clear and constructive product feedback to Product Management / Solutions teams based on customer requirements.

Exp: Bachelor’s degree or equal academic qualification with 3+ years of experience in ERP product.

Skills

  • Excellent communication (verbal and written), team management skills, time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling. multiple projects simultaneously.  
  • Excellent customer approach, interpersonal and influencing skills.
  • Good knowledge in Lead generation, Cold Calling, Closing Sales, Daily Reporting, marketing activities.
  • 3-5 years of successful sales and business development track record in selling & Marketing ERP products.

Responsibilities

  • Generate leads for new sales through call, internet marketing & local marketing.
  • Identify sales prospects from various channels.
  • Consolidate leads from Linkedin Sales Navigator, demo/ workshop registrations, collateral downloads and convert them to sales opportunities.
  • Promptly respond to general queries via e-mail, message & call.
  • Make cold calls and emails to explore sales opportunities.
  • HubSpot Management.
  • Planning and overseeing new marketing initiatives.
  • Researching organizations and individuals to find new opportunities.
  • Finding and developing new markets and improving sales.
  • Cultivate new leads within the sales territory.
  • Preparation of marketing plan.
  • Client acquisition and business development by direct/indirect sales.
  • To achieve sales targets & expand the working avenues.
  • Maximize revenue generation and lead closures by using social and public media marketing campaigns.
  • Generate business insights through analyzing relevant competitors- data, their offerings and pricing strategies.
  • Conduct market research and competitor and customer analysis.
  • Coordinating Physical & Virtual marketing events.
  • Support designer to preparation of – Webinar PPT, Social Media Post, Blog Post, Banners, Brochure, Pamphlet Website support – Wireframe, Form, Design.

Exp: Bachelor’s/ Master’s degree in related field with 1+ years of experience in ERP product sales.

Skills

  • Excellent communication (verbal and written), team management skills, time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously. 
  • Excellent customer approach, interpersonal and influencing skills.
  • Good knowledge in Lead generation, Cold Calling, Closing Sales, Daily Reporting.
  • 1+ years of successful sales and business development track record in selling ERP products.
  • Proven experience as tele-calling executive in promoting Enterprise software.
  • Good Exposure in prospecting, cold calls, and social reach-outs.
  • Proven track record of successfully meeting sales quota, lead generation quote preferably over the phone and other mediums.
  • Ability to learn about products and services and describe/explain them to prospects.

Responsibilities

  • Achieve targets by selling Tactive product via outbound calling, consultation and other influential selling techniques.
  • Answer inbound emails and phone calls from internal and external customer.
  • Regular follow ups with potential clients.
  • Get client appointment for product demo.
  • Convert leads into opportunities working on campaigns through a variety of channels, including call, email, LinkedIn, Facebook and WhatsApp.
  • Leverage online platforms such as LinkedIn and other industry collectives to create a sustainable lead pipeline.
  • Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications.
  • Effectively communicate and present our solutions and its value proposition to customers.
  • Responsible for marketing research   such as identify competitor analysis, validating Companies as Turnover and sector wise.
  • Preparation of Weekly & Monthly report generation as requested by management.
  • Handle any operations related activities that may be required.

Exp: Bachelor’s/ Master’s degree in related field with 8+years of experience in ERP product sales.

Skills

  • Excellent communication (verbal and written), team management skills, time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously.
  • Excellent customer approach, interpersonal and influencing skills.
  • Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations.
  • A sales manager with a proven, successful background in sales of 8+ years of experience in ERP sales.
  • Proven record of sales success in a similar enterprise software application environment.

Responsibilities

  • Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
  • Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
  • Provide strategic leadership to the team for achieving quarterly and annual sales targets and targeted market share in the assigned region.
  • Responsible for enhancing revenue, within existing and new clients, through continuous client engagement.
  • Be responsible for Channel Partner Engagement to boost sales.
  • Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
  • Creates and conducts effective presentation and product demos.
  • Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
  • Develop and execute sales strategy through market analysis.
  • Responsible for overall planning, strategy, direction, and control sales.
  • Accountable for achieving Quarterly & Annual Sales Target.
  • Consistently meet and exceed sales targets.
  • Mentor and manage a team and turn them into productive salespeople that generate a high volume of new leads in a rapid manner and conduct research to identify potential prospects.
  • Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets.
  • Business planning/ forecasting for assessment of revenue potential in business opportunities and reviewing the market response / requirements and communicating the same. to teams for accomplishment of business goals.
  • Create and conduct proposal and presentation based on clients’ needs and closing of orders.
  • Be responsible for conduct webinar about our product.
  • Provide timely weekly, monthly and quarterly sales reports.
  • Client Relationship management.

Exp: 1+ years

Skills & Responsibilities

  • Document test development, execution and overall project status in weekly reports.
  • Create design specifications and provide accurate estimates for new custom programs or program modifications based on requirements presented by Application consultants and or Clients.
  • Develop detailed design documentation.
  • Write new custom programs in .NET technologies.
  • Modify existing programs with enhanced functional logic.
  • Write MS SQL Server Stored Procedures, Views and Triggers.
  • Backup customization source code and keep version control including change documentation.
  • Provide ongoing client support on custom programs & reports.
  • Communicate with Application Consultants and Project Managers on project status and problem issues.
  • Should have excellent Analytical and Logical Reasoning Skill
  • Sound knowledge .Net, SQL Server, HTML5, CSS3, javascript, jquery, Web service.
  • Multi-task and work independently or within a team

Exp: 2 to 7 years.

  • Should have hands on experience with setting up CRM and Marketing Automation Tools such as mailchimp, hubspot.
  • Experience in running paid ad campaigns.
  • Should have good skills on Excel or Google Sheets.
  • Should have used tools like HubSpot CRM, LeadSquared,  Aweber, GetResponse.
  • Should have experience in managing social media for brands on main channels:
    Facebook, Twitter, YouTube, Instagram, Google+, Forums, and Blogs Knowledgeable in Data Drive Marketing, Measurement and Attribution.

Would be responsible to:

  • Creating and executing multiple types of digital marketing campaigns, including lead generation and brand awareness.
  • Knowledge around SEO / SEM, content, email, and social media, including best practices.
  • Basic Knowledge and understanding of website design and development.
  • Experience using a CMS system such as Word press.
  • Applied knowledge of online metrics tools such as google analytics and reporting.
  • Monitor and evaluate end-to-end campaign performance, looking at open rates, CTRs, conversion metrics, and revenue.
  • Identify opportunities to optimize existing campaigns (A/B testing, targeting, creative, messaging), implement those ideas, and track and report on results.

Exp: 7+ years.

  • He/She will be working closely with various teams to make business decisions and create product strategies that ensure the company’s long term sustainability.
  • He/She should works with the Development, Sales, and Client Services teams to build and enhance products from existing ideas, and help develop new concepts based on industry research and the needs of customers and prospects.
  • He/She should possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.
  • He/She will conduct market research including working in the field to understand target audience needs and issues, and find innovative solutions for existing and new market segments.
  • He/She will stay on top of current trends and develop long term plans for the success of the product line.
  • He/She is the champion for the product and must communicate with all areas of the company.
  • He/She will be working with Business Analysts and Engineering to define product requirements.
  • He/She will be working with Sales and Marketing Support to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customers.
  • He/She will serve as the internal and external subject matter expert for product offerings, working with the sales channel and key clients.

Would be responsible to:

  • Managing the product line life cycle from strategic planning to tactical activities.
  • Specifying market requirements for current and future products by conducting market research   using multiple channels supported by on-going calls and visits to customers and prospects.
  • Prepare, maintain, and evangelize the product roadmap which defines product enhancements for short- and long-term releases.
  • Developing and implementing a company-wide go-to-market plan, overseeing interdepartmental activities to execute plans.
  • Analyzing potential partner relationships for the product.
  • Define feature roadmap for TACTIVE products based on business opportunities and market research.
  • Propose an overall product budget to ensure success.
  • Responsible for Product Functionality List Documents, Product Road Map Documents readiness.
  • Work with sales management and other contributors to evaluate and prioritize opportunities and develop strategy.
  • Create feature descriptions to provide guidance to Business Analysts and contribute and approve the product-related Business Requirements Documents and Functional Specification Documents.
  • Validate detailed specifications and development costing versus market potential and future predictable revenue.
  • Become subject matter experts in product’s markets and provide vision and leadership to technology R&D efforts.
  • Responsible for product launch and release plans. Coordinates internal and external product launches working with Marketing Support and Training teams.
  • Help develop and deploy key market messages and communication strategies for the product line with Marketing Support team. (Including Release Notes, demonstrations, and Improvement Reports.)
  • Collaborate with technology to create strategies by which technology will be developed or adapted to meet market needs and leverage opportunities. (e.g., Buy/Build decisions)
  • Monitor and analyze new technologies and inform company of their potential applications to our business. Conduct and lead forward looking research studies.
  • Develop and when necessary deliver concise and meaningful presentations for internal and external audiences, including education and training of sales staff, training of support groups, train the trainer programs, and presentations at symposia, trade shows, and key customer accounts.
  • Act as liaison between Sales, Client Services, Marketing Support, and Technology teams to support product positioning and customer demand as part of new product development.
  • Work with Training team to develop product training plan internally and externally.
  • Consult with Client Services team to ensure appropriate service levels for the product line.
  • Act as a product champion within the company.
  • Create and maintain profit and loss documentation for products and services.

Exp: 10+ years.

  • Excellent presentation, interpersonal, and communication skills; effectively communicates (both written and oral) at all levels throughout an organization.
  • Comfortable gaining commitment and works collaboratively across teams to reach common goals.
  • Ability to make decisions based on a broad range of issues, within and outside the control of the day to day working environment.
  • Ability to identify, define and execute upon opportunities for improvement and recommend alternative solutions to process inefficiencies.
  • Ability to support pre-sales efforts and activities at existing customers and new prospects.
  • Solid decision-maker that takes responsibility for projects, people, and actions.
  • Strong analytical and problem-solving skills, excellent time management.
  • Skilled relationship manager, adept at building a network of contacts inside an organization.
  • Business results orientation; emphasizes high quality, productivity, and stakeholder satisfaction.
  • Proven ability to work effectively with executive management.
  • Previous implementation and project management experience is required.

Would be responsible to:

  • Demonstrate the required behaviors, knowledge, and skills to manage the delivery of assigned projects; develop and maintain end-to-end plans to manage project timeline, scope, deliverables, and resources.
  • Coordinate overall project communications, measure progress and monitor performance, and manage risk and issue resolution—anticipating, documenting, and escalating as appropriate.
  • Effectively interface with senior management, key stakeholders, and vendors regarding project deliverables, status, issues, and risks.
  • Work with Operations business units to assess and streamline processes in order to mitigate risk, cost or service issues and generate efficiencies.
  • Support ongoing project management- including progress monitoring, reporting and quality assurance throughout the project.
  • Build and Manage project staff (directly or indirectly); provide leadership, direction, guidance, and support in driving toward expected project outcomes.
  • Identify and monitor cross-project interdependencies; develop and propose solutions to resolve resource conflicts.
  • Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients.
  • Establish clearly defined goals, objectives, responsibilities, competencies and development plans for each member on the team
  • Creates implementation plans for improvement initiatives including timeline, owner, and key milestones.
  • Cultivate open communication with customers, and business partners in an effort to identify opportunities to improve processes and Methodologies
  • Customer facing experience with large enterprise clients.
  • Domestic and/or international travel may be required.

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